Foshan City Nanhai Jiujiang Yuxi Furniture Factory

QA/QC Introduction

We base our success on a policy of ensuring 100% customer satisfaction on each production. All products have to go through strict quality check in each process, below is the illustration of the way of procedure of our quality control.
1. The quality aim
a. One time pass rate ≥ 98% (Department Responsibility: Quality Control Department)
b. Accurate delivery rate ≥ 98%(Department Responsibility: Sales Department)
c. Client's satisfaction rate ≥ 85 points (Department Responsibility: Sales Department)
2. Quality standard of each department
a. Standard of production department
Production complete on time rate ≥ 99%
Equipment sound rate ≥ 98%
Equipment upkeep plan reached rate ≥ 98%
Qualify rate of semi-finished products ≥ 98%
b. Quality standard of Technique Department
Accuracy rate of technical data reach 100%
Sample and new product design finished on time rate ≥ 98%
c. Standard of Quality Department
Monthly wrong-cut and miss-cut not more than 1%
Monthly client's report on quality no more than twice
d. Quality standard of Purchase Department:
Material purchased qualify rate ≥ 98%
Material arrive on time rate ≥ 98%
e. Quality standard of Sales Department
Clients' complaints handling rate reach 100%
Clients' complaints get feedback within 3 days
f. Quality standard of Warehouse Department
Stock quantity accuracy rate ≥ 98%
Stock material sound rate ≥ 99%
g. Quality standard of Administration Department
Training plan finished on time rate ≥ 98%
Rate of people gaining qualification after training ≥98%

Test Equipment and Facilities